Privacy Policy
This policy describes how Bitalo Aktiengesellschaft processes personal data in connection with this website.
1. Controller
The controller responsible for data processing on this website is Bitalo Aktiengesellschaft, Neuburger Straße 8, 67157 Wachenheim, Deutschland. Contact: support@bitalo.org, +49 160 758 2683.
2. Scope of this policy
This policy applies to personal data processed when visiting this website, submitting the contact form, or corresponding with Bitalo Aktiengesellschaft by email or telephone. This site does not offer accounts, products, or services, so no transaction-related data is collected.
3. Data collected
- Technical data recorded automatically by the web server, including IP address, browser type, referring page, date and time of access.
- Data submitted through the contact form, including name, email address, selected topic, and message content.
- Data contained in direct correspondence sent by email or telephone.
4. Purpose and legal basis
Technical data is processed to operate and secure the website, based on legitimate interest under Article 6(1)(f) GDPR. Contact form data is processed to respond to information requests, based on consent under Article 6(1)(a) GDPR or, where applicable, legitimate interest.
5. Retention
Server log data is retained for a limited period required for security purposes and then deleted. Correspondence data is retained only as long as necessary to address the request, unless a longer retention period is required by law.
6. Cookies
This website uses a limited set of cookies, described in the Cookie Policy. Cookie preferences can be managed through the cookie banner shown on first visit.
7. Disclosure to third parties
Personal data is not sold or disclosed to third parties for marketing purposes. Data may be shared with hosting or infrastructure providers strictly for the purpose of operating this website, under applicable data processing agreements.
8. International transfers
Where technical infrastructure providers are located outside the European Economic Area, appropriate safeguards, such as standard contractual clauses, are applied.
9. Rights of data subjects
Under the GDPR, data subjects have the right to access, rectify, erase, or restrict processing of their personal data, the right to data portability, and the right to object to processing based on legitimate interest. Requests can be sent to support@bitalo.org.
10. Right to lodge a complaint
Data subjects have the right to lodge a complaint with a data protection supervisory authority, in particular in the German federal state where Bitalo Aktiengesellschaft is established.
11. Changes to this policy
This policy may be updated to reflect changes in processing activities or legal requirements. The date at the top of this page indicates the most recent revision.
12. Contact
Questions regarding this policy can be directed to support@bitalo.org or Neuburger Straße 8, 67157 Wachenheim, Deutschland.